‘Duty of Care’ in Professional Negligence Claims

The concept of ‘Breach of Duty’ explained in the context of a solicitors negligence ‘duty of care’ claim.

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If you are a party to a contract, it is usually easy to identify whether or not another party has breached it. The contract should have all the terms and conditions set out in it. It should be a simple case of reviewing those terms to see whether or not they have been broken. But what if you do not have a written contract with a professional person, such as a solicitor, and have suffered loss as a consequence of their negligence? We look at the concept of ‘Breach of Duty’ in a solicitors negligence duty of care claim.

What is ‘Breach of Duty’ in a solicitors negligence ‘duty of care’ claim?

Negligence can be defined as:

The omission to do something which a reasonable man, guided upon those considerations which ordinarily regulate the conduct of human affairs, would do, or doing something which a prudent and reasonable man would not do”

Blyth –v- Birmingham Waterworks Co. 1856

That is a fairly simplistic explanation of what negligence is. Since that 1856 case, the law has been constantly defining and re-defining what negligence actually is, and importantly, what has to be proved in order to bring a successful professional negligence claim. The ultimate test is that you have to prove four things:

  1. that the professional owes you a duty of care;
  2. that they were negligent and breached the duty of care;
  3. that you have suffered a loss as a result of their negligence; and
  4. that the professional’s negligent conduct caused that damage.

A ‘Duty’ for these purposes is basically an obligation imposed upon one person for the benefit of another to take reasonable care in all the circumstances.

That is a pretty broad statement and the Courts recognise that it would be unreasonable to impose a Duty of Care in all circumstances. For instance, what if two railway porters were helping an elderly gentleman board a train but one knocks a package out of his arm? The package turns out to be fireworks which immediately go off, knocking over a weighing machine which hits a woman. Would the railway company owe the woman a duty of care? The Court in this instance said no – whilst the gentleman would have a claim, she was standing too far away (1).

And so over the years, the Courts have been refining what factors need to be present to impose a Duty of Care. It was in the 1990 case of Caparo Industries Plc –v- Dickman where we finally got the answer and it was a threefold test:

  1. there needs to be proximity between the parties;
  2. it needs to be fair, just and reasonable to impose a duty; and
  3. there must be some foreseeability of damages.


In short, there needs to be some sort of relationship between the parties such that the Courts could argue that any act or omission by the Defendant would affect the Claimant so that, in a sense, the parties are neighbours. The first case to consider this neighbour principle – Donaghue –v- Stevenson (1932) – is a good example. A woman was taken into a café and her friend bought the woman some ginger beer and ice cream. A dead snail was found in the ginger beer and the woman became unwell as a result. Unfortunately, she had not bought the ginger beer so did not have a contract with the café owner. Instead, she sued the manufacturer and the Courts agreed that there was sufficient proximity between the manufacturer and the end-user for the manufacturer to owe her a duty of care.

Foreseeability of Damage

The relationship does have to be sufficiently close, that the defendant should be able to realise that his acts or omissions would cause harm. Again, in Donaghue –v- Stevenson, it was pretty foreseeable that the woman would become unwell by drinking contaminated ginger beer.

Fair, just and reasonable to impose a duty

Even if you are able to establish the above two criteria, the Courts still have to be convinced that it would be “fair, just and reasonable” to impose a duty and, according to Lord Browne-Wilkinson (2), it all comes down to policy:

the decision as to whether it is fair, just and reasonable to impose a liability in negligence on a particular class of would-be defendants depends on weighing in the balance the total detriment to the public interest in all cases from holding such class liable in negligence as against the total loss to all would-be plaintiffs if they are not to have a cause of action in respect of the loss they have individually suffered.”

Ultimately, as much as the Courts try to impose an objective test on the first two criteria, the last point can be pretty much subjective and not quite so obvious. Fortunately, in the sphere of professional negligence claims it is established law that the major professions such as solicitors, accountants and surveyors owe their clients a general duty of care. Nevertheless gray areas do arise. There has for instance been huge uncertainty about whether a solicitor owes a duty of care to the beneficiaries in a will as well as the testator himself. For many years it was believed that the duty of care owed by the solicitor was restricted to his client. However in recent years the courts have extended that duty to include disappointed beneficiaries. This is a good example of how the law is evolving in the field of professional negligence law. The pace of change has quickened in recent years which makes the field of professional negligence law a very lively area of practice.

Making a solicitors negligence ‘duty of care’ claim

Establishing that a duty of care is owed by a solicitor, is only the first step of course. Once you have dealt with this obstacle you still have the other three hurdles to overcome: breach, damage and causation, in order to succeed in professional negligence claims against solicitors.

If you have a solicitors negligence duty of care claim, and require expert guidance on professional negligence against solicitors we will be happy to provide a free case assessment and details of No Win, No Fee funding. To speak to a specialist solicitor call 0333 888 0403, or email [email protected].

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This website www.proneg.co.uk has been in operation for more than 20 years, making it one of the longest established professional negligence resources available on the internet.

It is run by Slee Blackwell Solicitors LLP, an award-winning firm of solicitors specialising in professional negligence law. We have been awarded Lexcel accreditation by The Law Society for excellence in client care and the firm is included in the independent guide to the legal profession, The Legal 500.

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